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Marketplace Specialist for E-Commerce CompanyPosted by: Cat5 Commerce
Posted date: 2013-Sep-05
Location: St. Louis County, MO
We are seeking a detail-oriented, enthusiastic individual to join our vendor relations team. This person must know how to work efficiently in a fast-paced environment. They must also be able to manage data, multitask on a daily basis and provide unsurpassed customer service.
Provide world-class customer service for Amazon/eBay customers.
Help customers with product inquiries and orders via telephone and email.
Import and accurately process orders from each channel.
Add tracking numbers to orders.
Manage and respond to feedback.
Excellent verbal and written skills
Outstanding critical-thinking, problem-solving skills
Work efficiently in a fast-paced environment
Able to multitask effectively
Hard-working, reliable and enthusiastic
Proficient computer skills
Exemplary punctuality and attendance are required for this position
Customer service experience