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Customer Relations Associate for E-Commerce CompanyPosted by: Cat5 Commerce
Posted date: 2013-Sep-05
Location: St. Louis County, MO
We’re seeking a hardworking, reliable and enthusiastic individual to join our rapidly growing Customer Relations Team. The ideal candidate must possess excellent customer service skills with a professional telephone voice.
Provide world-class customer service.
Help customers with product inquiries and orders via telephone, email and instant message.
Communicate with vendors to resolve order issues.
Accurately enter customer orders/returns in a timely manner.
Present cost and shipping errors to vendors and track credits.
Excellent verbal and written skills
Outstanding critical-thinking, problem-solving skills
Work efficiently in a fast-paced environment
Able to multi-task effectively
Hard-working, reliable and enthusiastic
Proficient computer skills with emphasis on Outlook, Word and Excel
Customer service experience
Competitive hourly rate
Personal Time Off days
Health, dental and vision available after 90 days
Gain valuable customer service experience
Discounts on major brands (The North Face, Asics, etc.)
Starting $12.00 per hour