1) Institutional/residential housing programs assets management and compliance – Protecting Assets:
a) Liaison with property management companies managing Low-Income Housing Tax Credit (LIHTC) and U.S. Housing and Urban Development (HUD) Section 202 (elderly) housing properties presently in St. Louis to proactively ensure decent and well-maintained housing, high occupancy levels and maximum rental flow, and appropriate and satisfied tenants.
b) Liaison with tax credit investors, HUD, Missouri Housing Development Commission (MHDC), and St. Louis Housing Authority asset management functions meeting these interests’ expectations of owner’s housing performance.
c) Regularly report on housing within guidelines to tax credit investors, HUD, MHDC, Missouri Department of Economic Development (state historic tax credits), Territorial Headquarters Legal and Property departments fulfilling required reporting obligations.
d) Review property management companies’ functioning and reporting on covered housing properties ensuring property management contract compliance and performance fulfillment.
e) Track property management ongoing capital improvements and property reserves accumulation toward acceptable physical status upon property turnover to The Salvation Army.
2) Institutional/residential housing programs Contract Compliance and Performance Support – Ensuring Program Future:
a) Review programs applications/contracts for presentation to DFB.
b) Ensure contract compliance and quality assurance for divisional programs contracts and programs, including guidance and support for:
i) Development, implementation and adherence to program specifications and policies/procedures.
ii) Establishment and ascertainment of quality assurance and improvements.
c) Liaison with division-wide funders (IDCEO, IDHS, MHDC, etc.) ensuring division-wide submissions by corps/institutions, supporting corps and institutions in preparation and submission of funding applications/submissions and reports relative to programs throughout the division.
d) Plan transformative development of existing shelter and housing programs and services to remain relevant, contemporary, and financially sustainable as housing models, funding mechanisms, and service approaches evolve over time.
3) Training and Development – Building Staff Capacity:
a) Plan and implement throughout the division programs staff development/in-service trainings, including improvements in actual contract compliance, performance quality assurance, and social services standards.
b) Assist in planning and implementation of semi-annual Divisional Social Services Seminar.
c) Manage territorial risk management blood-borne pathogens on-line training program, particularly in divisional institutional/residential housing programs.
4) National Social Services Standards – Demonstrating Quality:
a) Conduct Divisional Social Services reviews of institutional/residential housing programs throughout the division under the National Social Services Standards .
b) Assist the institutional/residential housing programs to constructively respond with corrective action plans and monitor plan compliance on institutional/residential housing programs reporting to divisional and territorial interests.
5) Financial Development – Increasing Funding Resources:
a) Identify new funding sources enabling programs to maximize financial solvency.
b) Work with grant writers to complete ongoing grant applications to division-wide funders (DCEO, IDHS, MHTF, etc.).
c) Liaison with Development Department on other fund development activities related to programs.
6) Volunteerism – Increasing Student Practicum and Internship Impact Facilitate human and social service internships and practicums in social service settings to maximize programs functioning.
7) Social Services Management Information System – Utilizing Client Data: Act as liaison with database vendor for implementation and reporting from the MIS system enabling programs to submit required data, reports, and budget information in compliance with application/contract specifications, funding source requirements, and Salvation Army record-keeping.
8) Advocacy – Strengthening Governmental Relations: Assist planning public policy and resource advocacy initiatives including regular communication and special events with federal and state legislators relating to programs and services.