Fontbonne University now offers all ordering, processing, and secure delivery of your official transcripts through Parchment. This will provide you with the ease and convenience of ordering transcripts online, whether you’re sending electronically, by mail, or will pick up your transcript in person!  Click here to order now (use Firefox or Chrome only). After your one-time account setup, go to Storefront to place your orders. For frequently asked questions, click here.

If you need further support, call 314-889-1421.

Fontbonne University can now offer:

• Secure on-line access to request your transcript 24/7.
• Email notification when transcripts are processed and received.
• On-line tracking ability.
• The option to request electronic delivery of your transcript.
• The ability to upload additional or supplemental forms that are required by the receiving entity to accompany the transcript.

Each transcript fee is $10, which includes either secured electronic delivery, regular US mail, or pick up.

No transcript, official or unofficial, will be provided until all accounts (including, but not limited to, tuition, fees, parking and library fines, and returned checks) have been satisfactorily settled.

All transcript requests will be processed within 48 hours of order receipt, during regular business hours. Electronic delivery is the fastest way to get your transcript to its destination, but we advise you to check that the recipient will accept this format.

Unofficial Transcripts: Unofficial transcripts will not be available through Parchment. Current students with access to GriffinNet may view or print unofficial copies of their transcript by logging into GriffinNet.  On the left side, under “My Transcript” select “Letter Transcript.” Once the transcript is displayed, it can be printed using the print button on the browser. Please contact the Registrar’s office with any questions. The Registrar’s Office will not issue unofficial copies of transcripts. 

Payment:

• Transcripts must be paid by credit card at the time of the order.
• Parchment accepts Visa, MasterCard and Discover.
• Your card will be charged when the transcript order has been sent.

Electronic Official Transcripts are sent securely through email and will be available for download by the recipient for seven days before expiring. Please verify that the recipient information you provide is correct before finalizing your order. Fontbonne University will not be able to provide refunds for transcripts that are sent to the wrong recipient email address or for downloads that have been disabled after expiring. Electronic transcripts should be ordered to be sent directly to the intended institution or recipient in order to be considered official.

Rush/Expedite Shipping or International Shipping

Diplomas and transcripts can be mailed to an international address or rushed/expedited to a domestic address. To do this students must visit eshipGlobal. This service allows students to choose which mailing provider/carrier, speed and cost. Fontbonne will use your label to send your documents and it gives students the opportunity to pay online for the necessary postage with tracking information. Follow the directions below.

1. Visit eshipGlobal website at https://study.eshipglobal.com/register/
2. Complete the registration form
3. Activate your account
4. Prepare shipping label
   1. Select “Prepare a shipping label”
   2. Select “Fontbonne University”
   3. Select “Registrar’s Office”
5. Select the “Ship/Quote”
6. Enter payment information
7. You and Fontbonne will receive notification of payment. Fontbonne will receive a shipping label to send your diploma and/or transcript.
8. For transcript orders, be sure to return to Parchment and complete your transcript order.
9. Questions about shipping? Email support@eshipglobal.com
10. Questions about diploma/transcript? Email registraroffice@fontbonne.edu