State Authorization for Distance Education

The following information is for prospective and current Fontbonne University online students who will reside outside of Missouri while enrolled in online courses and programs.

State Authorization for Distance Education

  • State Authorization Reciprocity Agreement

    State Authorization Reciprocity Agreement (SARA) is a national initiative to provide more access to online courses and programs while maintaining compliance standards with state regulatory agencies.

    Fontbonne University became a SARA institution in the state of Missouri in January 2016.

    SARA Logo

    National Council for State Authorization Reciprocity Agreements
    http://nc-sara.org/

  • Online Student Complaints and Grievances

    Fontbonne University is dedicated to providing an excellent educational experience for all students. The University recognizes the importance of resolving student concerns and grievances in a timely and effective manner. All students, whether taking classes online or on campus should go through Fontbonne University’s administrative procedures, which include meeting with his or her faculty member, academic advisor, or campus director, or through a more formal process of grievance as outlined below.

     

    Academic Concerns and Grievances

     

    Academic Appeals Process
    Policies and Procedures located on page 62 (undergraduate) and page 253 (graduate) in the Fontbonne University catalog.

    Contact:
    Office of Academic Affairs
    Associate Vice President, Academic Affairs
    Dr. Corinne Wohlford
    (314) 719-3640

    Student Disability Services and ADA Compliance
    Policies and Procedures located on page 10-11 in the Fontbonne University catalog.

    Contact:
    Office of Academic Affairs
    Director of the Kinkel Center for Academic Resources and Section 504/ADA Coordinator
    Kevin Pelzel
    (314) 719-3627

    Academic Integrity/Honesty
    Policies and Procedures located on page 65 (undergraduate) and page 254 (graduate) in the Fontbonne University catalog

    Contact:
    Office of Academic Affairs
    Associate Vice President, Academic Affairs
    Dr. Corinne Wohlford
    (314) 719-3640

    Academic Advising
    Policies and Procedures located on page 41 (undergraduate) and page 236 (graduate) in the Fontbonne University catalog

    Contact:
    Director Academic Advising
    Lee DeLaet
    (314) 889-4539

    Transfer of Credits
    Policies and Procedures located on pages 249, 263, and 308 in the Fontbonne University catalog

    Contact:
    Office of the Registrar
    registraroffice@fontbonne.edu

    Payments/Business Office
    Policies and Procedures located on page 25-26 in the Fontbonne University catalog.

    Contact:
    Business Office
    (314)-889-1405

    Financial Aid
    Policies and Procedures located on page 27 in the Fontbonne University catalog

    Financial Aid Department
    fbufinaid@fontbonne.edu
    314-889-1414

    Non-Academic Concerns and Grievances

    Notice of Non-Discrimination
    Policies and Procedures locate on page 4 in the Fontbonne University catalog.

    Contact:
    Title IX Coordinators
    Vice President for Finance and Administration
    Dr. Gary Zack
    (314) 719-8017
    OR
    Kevin Pelzel
    Director of the Kinkel Center for Academic Resources and Section 504/ADA Coordinator
    (314) 719-3627

    Sexual Harassment
    Policies and Procedures locate on page 331 in the Fontbonne University catalog.

    Contact:
    Vice President for Finance and Administration
    Dr. Gary Zack
    (314) 719-8017

    Other Resources
    Student Affairs
    The Griffin Scratch Student Handbook

    For any other complaints that do not fall within the categories above, please contact the Office of Academic Affairs.

     

    Distance Education Students – Filing Complaints

     

    Students not residing in the state of Missouri during the time of attending online courses should also follow Fontbonne’s internal administrative procedures listed above. However, if the issue or complaint is not resolved at the institutional level, a student residing in Missouri or in a SARA member state may file a complaint to the Missouri State Portal Agency or the Higher Learning Commission.
    Leroy Wade
    Assistant Commissioner
    Missouri Department of Higher Education
    205 Jefferson Street
    P.O. Box 1469
    Jefferson City, MO 65102-1469
    573.751.2361
    leroy.wade@dhe.mo.gov

    Higher Learning Commission
    https://www.hlcommission.org/HLC-Institutions/complaints.html

    Out-of-State Complaints Process
    Distance students residing outside of Missouri in non-SARA member states may file a formal complaint with their home state authorizing agency if the issue cannot be resolved internally.

    National Council for State Authorization Reciprocity Agreements SARA States

    Student Grievance Contact Information for Individual States