Skip to main content

Free, Confidential Health and Wellness Services Available for Students

HomeNews StoriesHomepage NewsFree, Confidential Health and Wellness Services Available for Students

Fontbonne University students have access to many different services, including mental health counseling and basic physical health care. What campus nurse Carla Hagan and counseling director Therese Jacques offer, though, is much more than that.

A deep, genuine care for students’ wellbeing leads them to “think outside the box” and take a holistic approach to serving everyone who walks through their doors.

“In our roles, we’re always kind of zooming out,” says Therese. “We’re looking at the student not just through our one lens but holistically, which really is part of the university’s mission.”

Services Offered

As counseling director, Therese provides ongoing support, crisis intervention, case management, and outreach services to the campus community. She deals with a wide variety of situations, including making initial diagnoses for mental health conditions and providing support for previous diagnoses. Anxiety and depression are two of the most common mental health concerns she sees among students. Typically, students have 1–10 sessions with Therese, but if there is a need for more long-term support, she connects them to a trusted off-campus resource.

Sometimes, though, all a student needs is help adjusting to college life or a safe place to talk about what they’re experiencing.

“It doesn’t have to be a mental health issue to come into this office,” Therese says.

Carla oversees all health care needs on campus — everything from a minor rash to emergency situations as they arise. Right now, she’s also monitoring the coronavirus and local influenza virus in order to provide the university with recommendations for keeping students healthy.

Common Challenges

Some of the most pervasive issues Carla and Therese see facing students are academic stress, trouble adjusting to college life and adulthood, unhealthy relationships, poor eating habits, and a lack of sleep. They work to help students grow in their personal development, foster healthier habits, and get connected to other on-campus resources like the Kinkel Center or campus ministry, as needed.

Therese and Carla both see themselves as advocates for their students, and they’re always working to identify and meet physical, mental, and emotional needs. When Carla sees a student with a stomachache, for example, and picks up on cues that it may be stress-related, she introduces them to Therese. When either of them finds a student who may benefit from accommodations, they offer to help coordinate with Regina Wade Johnson in Academic Support and Accommodations.

“I become a kind of ‘mom’ for a lot of students,” Carla says.

Access & Confidentiality

Students don’t have to worry about whether they are bothering busy staff members, or bringing up a concern that is either too large or too small. No matter what the issue is, Carla and Therese are eager to help. Their assistance is often especially valuable when it comes to navigating the complex world of health care, where they frequently provide referrals for health insurance questions, immunizations, or outside care providers.

Access to the services Carla and Therese provide is free for all Fontbonne students, regardless of whether or not they have health insurance. And even though there’s still stigma surrounding mental health care, Therese says counseling centers across the country are seeing an increase in the number of students who take advantage of counseling services.

“I don’t think there’s anybody on this planet that hasn’t experienced anxiety or depression at some point,” she says. “These are normal responses to issues that we face.”

Use of these services is always 100% confidential and is not included on a student’s record. The only person who will know they have taken advantage of mental health counseling or physical health care is the person who provided the service. If a student wants to share that information with other on-campus or off-campus sources, including parents or family members, they may sign a release.

Therese’s office is open 8:30 a.m. – 4:30 p.m. Monday through Friday, and Carla is available 9 a.m. – 3 p.m. Monday through Friday. Students who wish to make an appointment may call or email them directly using the contact information listed below, or stop by their offices during normal hours.


Counseling & Wellness Campus Nurse
Therese Jacques
(314) 889-1434
Carla Hagan
(314) 889-4784
We are using cookies to give you the best experience. You can find out more about which cookies we are using or switch them off in privacy settings.
AcceptPrivacy Settings


  • GDPR Privacy Policy
  • Google Analytics

GDPR Privacy Policy

Privacy Policy

Overall Policy

Thank you for visiting our website. We’re pleased to share our policy regarding the use of information received here. Privacy is a matter of concern to us. We are committed to protecting your privacy and the security of the information that you may provide to us.

Personal Information

We do not track individual users. Your email address or other personal information is not collected unless you provide it on a form, survey or application. We will not sell or otherwise make available any personally identifiable information to any organization not directly affiliated with us. We will comply with legitimate government or legal requests as necessary to protect our organization or to comply with laws.

Traffic Analysis

We analyze traffic to this site. We collect statistical data on an aggregated basis through Google Analytics. For example, we collect information about the domain names of servers that bring visitors to our site. We count the number of visitors and keep track of where they go on our site. Such information allows us to find out what areas users visit most frequently and what services they access the most, which enables us to create a better overall user experience. To gather such data, we use cookie technology, which collects data in aggregate form, not by individual user.


As referenced above, we use cookie technology for traffic analysis. Cookies are small pieces of information stored by your browser on your computer’s hard drive. The cookies placed by our server do not gather personal information about you, do not provide any way for us to contact you and do not gather information about your computer. The cookies simply allow us to enhance our site by letting us know what sections are visited most often. The use of cookies is common on the Internet, and our use of them is similar to that of other reputable online organizations.

Links To Other Sites

Our site contains links to other sites and Internet resources. We are not responsible for the privacy practices or the content of these third-party websites and Internet resources.

Updates To Privacy Policy

We may update the privacy policy periodically, and we encourage visitors to review them on a regular basis.

Last revised: June 2015

Google Analytics