State Authorization for Distance Education

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State Authorization Reciprocity Agreement

The following information is for prospective and current Fontbonne University online students who will reside outside of Missouri while enrolled in online courses and programs.

State Authorization Reciprocity Agreement (SARA) is a national initiative to provide more access to online courses and programs while maintaining compliance standards with state regulatory agencies.

Fontbonne University became a SARA institution in the state of Missouri in January 2016.

SARA Logo

National Council for State Authorization Reciprocity Agreements
http://nc-sara.org/

Online Student Complaints and Grievances

Fontbonne University is dedicated to providing an excellent educational experience for all students. The University recognizes the importance of resolving student concerns and grievances in a timely and effective manner. All students, whether taking classes online or on campus should go through Fontbonne University’s administrative procedures, which include meeting with his or her faculty member, academic advisor, or campus director, or through a more formal process of grievance as outlined below.

Academic Concerns and Grievances 

Academic Appeals Process
Policies and Procedures located on page 62 (undergraduate) and page 253 (graduate) in the Fontbonne University catalog.

Contact:
Office of Academic Affairs
Associate Vice President, Academic Affairs
Dr. Corinne Wohlford
(314) 719-3640

Student Disability Services and ADA Compliance
Policies and Procedures located on page 10-11 in the Fontbonne University catalog.

Contact:
Office of Academic Affairs
Director of the Kinkel Center for Academic Resources and Section 504/ADA Coordinator
Kevin Pelzel
(314) 719-3627

Academic Integrity/Honesty
Policies and Procedures located on page 65 (undergraduate) and page 254 (graduate) in the Fontbonne University catalog

Contact:
Office of Academic Affairs
Associate Vice President, Academic Affairs
Dr. Corinne Wohlford
(314) 719-3640

Academic Advising
Policies and Procedures located on page 41 (undergraduate) and page 236 (graduate) in the Fontbonne University catalog

Contact:
Director Academic Advising
Lee DeLaet
(314) 889-4539

Transfer of Credits
Policies and Procedures located on pages 249, 263, and 308 in the Fontbonne University catalog

Contact:
Office of the Registrar
registraroffice@fontbonne.edu

Payments/Business Office
Policies and Procedures located on page 25-26 in the Fontbonne University catalog.

Contact:
Business Office
(314)-889-1405

Financial Aid
Policies and Procedures located on page 27 in the Fontbonne University catalog

Financial Aid Department
fbufinaid@fontbonne.edu
314-889-1414

 

Non-Academic Concerns and Grievances 

Notice of Non-Discrimination
Policies and Procedures locate on page 4 in the Fontbonne University catalog.

Contact:
Title IX Coordinators
Vice President for Finance and Administration
Dr. Gary Zack
(314) 719-8017
OR
Kevin Pelzel
Director of the Kinkel Center for Academic Resources and Section 504/ADA Coordinator
(314) 719-3627

Sexual Harassment
Policies and Procedures locate on page 331 in the Fontbonne University catalog.

Contact:
Vice President for Finance and Administration
Dr. Gary Zack
(314) 719-8017

Other Resources
Student Affairs
The Griffin Scratch Student Handbook

For any other complaints that do not fall within the categories above, please contact the Office of Academic Affairs.

 

Distance Education Students – Filing Complaints

Students not residing in the state of Missouri during the time of attending online courses should also follow Fontbonne’s internal administrative procedures listed above. However, if the issue or complaint is not resolved at the institutional level, a student residing in Missouri or in a SARA member state may file a complaint to the Missouri State Portal Agency or the Higher Learning Commission.

Leroy Wade
Assistant Commissioner
Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
573.751.2361
leroy.wade@dhe.mo.gov

Higher Learning Commission
https://www.hlcommission.org/HLC-Institutions/complaints.html

 

Out-of-State Complaints Process

Distance students residing outside of Missouri in non-SARA member states may file a formal complaint with their home state authorizing agency if the issue cannot be resolved internally.

National Council for State Authorization Reciprocity Agreements SARA States

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